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Dear Patient/Service user

If you are eligible for the covid and flu vaccine please attend the following clinics:

covid and flu clinics:

Thursday 28th September at our Low Hill practice

9am-12 midday-please book

2pm-3.30pm- walk in


Friday 29th September at our Bradley Practice
10am-1 -please book
2.30pm-4pm -walk in
 

Thursday 5th October at our Low Hill practice

9am-12 midday-please book

2pm-3.30pm- walk in

please check nhs websites for further information


Cohort eligibility

The Government has this week accepted for a COVID-19 Autumn 2023 seasonal campaign. The groups to be offered a COVID-19 booster vaccine are:

  • Residents in a care home for older adults
  • All adults aged 65 years and over
  • Persons aged 6 months to 64 years in a clinical risk group, as laid out in the COVID-19 Chapter (Green Book)
  • Frontline health and social care workers
  • Persons aged 12 to 64 years who are household contacts (as defined in the Green Book) of people with immunosuppression
  • Persons aged 16 to 64 years who are carers (as defined in the Green Book) and staff working in care homes for older adults.

The JCVI also advises primary course vaccination for individuals in the above cohorts who have not had any previous doses should be offered. They should receive a single dose of COVID-19 vaccine during the campaign period.

Eligible cohorts for the flu programme remain unchanged. 

see attached vaccination programme 2023 to 2024

All those who turn 65 years by 31 March 2024 are eligible for both vaccinations.

Flu Vaccines 2023 to 2024 Season

Proposed closure of Ruskin Road branch practice site and relocation to main practice site Low Hill practice

 

We realise you may have some concerns about the closure of the branch surgery and relocation to the main site, so are now entering period of engagement designed to give every local person the opportunity to share their views.

Frequently Asked Questions

Why do we want to close?

The Ruskin Road practice branch site is currently operating out of converted residential properties that were joined together with clinical rooms on the ground floors and non-clinical rooms upstairs. These are small residential properties, with no further space to provide more clinical rooms.

The practice has other locations and the main site Low Hill practice is where patients are already used to attending in the same area. This is a more modern purpose built building for General Practice, primary care.

The main site Low Hill practice provides lot more space and good access

When will the Ruskin Road branch site practice close and relocate to the main site Low Hill practice?


We already provide services from the other practice sites since 2014, single computerised system, patients familiar with the sites.

medical records are digitalised since early 2023

Patients can attend any practice site, there will be NO break in the services. We are following the correct procedure and must apply for permission to permanently relocate. Once we have completed our patient engagement, we will submit with our application to the Primary care team and ICB for their approval.

 

Will I still get the same service at Low Hill main site ?

Yes, there will be no changes to our services provided, but we will have more and better space. By relocating our clinical services to our main site, patients will not only have improved accessibility, particularly for the elderly and disabled and those with young children using pushchairs.

What about my repeat prescriptions?

There will not be any changes. You can order your prescriptions through your nominated pharmacy or online in the first instance and by telephone to 01902 728861.

Will the surgery phone number still be the same?

We have a centralised telephone system
The old Ruskin Road practice number will be in use for some months yet and will divert to the relevant team. When it ceases patients will be redirected to the main number

What is the telephone number to order prescriptions?
Patients can use the number they have already or 01902 728861

What if I need an emergency supply of my medication?
You should call us on 01902 728861 to discuss with the team.

Where can I get more information?
We are holding feedback sessions with our patient participation group where you can let us know your thoughts.  

Friday 1st November 2023 – 1pm-2pm
If you have any comments about the proposed closure, please email 

M92654Wolverhampton@nhs.net  or write to:

Mrs J Bagary Business Manager MGS Medical practice 191 First Avenue Low Hill Wolverhampton WV10 9SX

Or

Drop a letter at 30-32 Ruskin Road Surgery Wolverhampton WV10 8DJ or 191 First Avenue Wolverhampton WV10 9SX

Comments/ feedback:

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Accurx Patient Triage

Dear Patient/ Service user

We are using form-based triage known as digital triage to try and cope with increased demand for appointments and reduce waiting time to get through the telephone lines.

We are using an online consultation system to gather information and support the triage of patients. This is to decide on what the most appropriate mode of care delivery is for that patient and to enable care to be provided by the right professional with the right level of urgency. 

Appointments will be face to face, via telephone or online as advised depending on the best approach for you. 

If your call is not urgent and you have access to the internet, please use the online services visit our practice website www.mgsmedicalpractice.nhs.uk for further information and complete the accurx patient triage online form giving a short explanation of why you need an appointment or what your query is about.

Non-digital users may be supported by carers or taken through the same online form by our reception team or by calling our patient partner telephone number 01902 229788 and let us know if you need assistance with your appointment for example any reasonable adjustments and or booking translation services ahead of your appointment. 

MGS Medical Practice is a zero tolerance practice, please respect members of the team as they will need to ask certain questions so you are directed to the right professional or service. 

We would like to thank you for your ongoing support and patience and let us know as soon as possible if you are unable to attend a booked appointment and keep us updated with any changes to your contact details especially if you have opted out of the online services.

Preferences can be updated by completing the accurx form to register online. 

NHS