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Practice Management

Mrs J K Bagary

Business Manager

Registered General Nurse 1992 RGN, Masters Business Administration Sheffield University 1997 (MBA), Lecturer for Leadership and Management University of Wolverhampton, teaches health care professionals at degree and masters level.

Mrs Bagary is the Partner Business Manager; she has been part of the practice since it began in 2005. She deals with overall Strategic and Operational needs of the practice and development. Provides robust support and assistance to staff and organisations, main focus for all to provide and deliver a quality service for patients.

Office Manager

Deals with day to day reception management, complaints and ensures general practice policies and procedures are updated and implemented and what is required to support the Partners and Practice team, to deliver quality service

Reception

Administration and Reception Staff are available to all patients either for making or discussing any issues or concerns and giving general advice during surgery hours. All staff are polite, courteous and helpful throughout your visit, show respect and dignity to all service users and professionals. In return we ask all service users and professionals to co-operate with the staff, to help us provide the best service possible.

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